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Terms & Conditions

Last updated: 2024-06-12

1. Introduction

Welcome to Pristine Holdings LTD and Castustec ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, www.castus.ca (the "Site"), and the services and products offered on the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

2. Use of the Site

Eligibility: You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you meet this requirement.


User Account: To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.


Prohibited Activities: You agree not to use the Site for any unlawful or prohibited purpose. You may not use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site.

3. Products and Services

Product Descriptions: We strive to provide accurate descriptions of our products and services. However, we do not warrant that the descriptions are complete, current, or error-free.


Pricing: All prices are listed in Canadian dollars unless otherwise stated. We reserve the right to change prices at any time without notice.


Orders: By placing an order on the Site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.


Payment: All payments are processed securely through our third-party payment processors. By providing your payment information, you authorize us to charge the amount due to your selected payment method.

4. Shipping and Returns

Shipping: We will ship products to the address you provide during the checkout process. Shipping costs and delivery times may vary based on your location and the shipping method selected.


Returns: Our return policy is available on the Site. If you are not satisfied with your purchase, please refer to our return policy for instructions on how to return your product.

5. Intellectual Property

Ownership: The Site and its content, including but not limited to text, graphics, logos, images, and software, are the property of Pristine Holdings LTD and Castustec or its licensors and are protected by copyright, trademark, and other intellectual property laws.


License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as expressly permitted by these Terms.

6. Limitation of Liability

Disclaimer: The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free.


Limitation of Liability: To the fullest extent permitted by law, Pristine Holdings LTD and Castustec shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Pristine Holdings LTD and Castustec, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Contributions, any use of the Site's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

8. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in British Columbia, Canada, for the purpose of litigating all such claims or disputes.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and by sending you an email notification. The changes will be effective immediately after they are posted on this page. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

Contact Us

If you have any questions about these Terms, please contact us at:


Pristine Holdings LTD and Castustec
Email: info@castus.ca

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