FREQUENTLY ASKED QUESTIONS
Castus uses a multi-stage filtration system with seven advanced purification technologies, including HEPA 13, activated carbon, nano-silver, nano-copper, and photocatalyst filtration, to remove airborne pollutants like dust, smoke, allergens, odors, and VOCs.
Unlike most air purifiers that rely only on HEPA and carbon filters, Castus combines all essential purification technologies in one powerful device, ensuring complete removal of airborne pollutants, such as VOCs, and allergens. With HEPA 13, nanosilver, and nanocopper filtration, activated carbon, and UV protection, it offers comprehensive air purification beyond standard solutions. A high CADR of 287 CFM delivers rapid purification for large spaces, while intuitive controls and automatic operation make it effortless to use. Designed for silent and energy-efficient performance, Castus ensures powerful, hands-free air purification with maximum safety and convenience.
Yes! The Nano-Crystal Activated Carbon and Photocatalyst filter is specifically designed to absorb and break down odors, VOCs, and harmful gases from sources like smoke, chemicals, and industrial emissions, ensuring fresher, cleaner air.
No, Castus is 100% ozone-free and is designed to purify the air safely without producing harmful byproducts. Unlike some air purifiers that rely on ozone-generating technologies, Castus uses a specialized ozone-free UVC lamp, ensuring effective operation without releasing ozone into the air.
Anion release refers to the emission of negatively charged ions that attach to airborne pollutants like dust, pollen, and smoke making the particles heavier and thus easier to remove.
Beyond air purification, anions have been linked to improved mood, reduced stress, and better respiratory health, similar to the refreshing effect of being near waterfalls or forests. The Castus Air Purifier allows you to turn anion release on or off based on your preference, ensuring a customized and comfortable air quality experience.
Castus air purifiers feature intelligent monitoring that tracks filter usage and alerts you when a replacement is needed. Additionally, our service team provides regular maintenance and filter replacements, ensuring your system always operates at peak efficiency.
The frequency of filter replacement depends on usage and air quality. Typically, filters should be checked and replaced every 6-12 months to maintain optimal performance. However, the Castus Air Purifier features a primary, washable filter that never needs replacement, effectively capturing larger particles like dust and hair to extend the lifespan of other filters. To ensure hassle-free maintenance, our service team takes care of all filter replacements and upkeep directly at your facility, keeping your Castus purifier running efficiently with minimal effort on your part.
To reduce environmental impact and increase efficiency, we have merged multiple filtration technologies into fewer, high-performance filters. The Nano-Photocatalyst and Nano-Crystal Activated Carbon filters are combined for enhanced VOC and odor removal, while the HEPA 13, Nano Copper, and Nano Silver filters are merged to provide comprehensive filtration with a more sustainable design.
With a Clean Air Delivery Rate (CADR) of 287 CFM (488 m³/hr.), Castus can purify a 320 sqft (30 m²) room in under 10 minutes and is effective in spaces up to 1200 sqft (110 m²).
No, Castus operates with an ultra-quiet, brushless motor, making it ideal for homes, offices, hospitals, and workspaces. The adjustable 8-speed settings allow for silent operation even in sensitive environments.
The HEPA 13 filter captures 99.95% of airborne allergens like dust, pollen, and pet dander, while the activated carbon filter removes VOCs and odors, helping to reduce allergy and asthma symptoms.
Yes, Castus is designed for continuous operation, ensuring optimal air quality 24/7 while maintaining low energy consumption.
Unlike traditional humidifiers, Castus uses micro-capillary evaporation technology to naturally balance humidity levels without producing excess moisture, preventing mold growth and bacterial buildup. This technology only releases humidity to the air when it is needed.
No, Castus is plug-and-play and requires no professional installation. Simply turn it on, select your settings, and enjoy cleaner air immediately. However, we do provide you with a service to install the product, which is especially important when a large number of devices are installed at once.
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If you can’t find the answer to your question, we’re here to help! Feel free to contact us or book a meeting with our team for personalized assistance. Whether you need more information about our products, services, or support, we’re always happy to provide expert guidance and ensure you get the best solution for your needs.
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